Support
This section provides support for errors or bugs in our product.
Overview
Welcome to the Ultratech Innovations - Support
section.
Contact us
- Email: innovationsultratech@gmail.com
- Telegram: https://t.me/ultratechinnovations
Our Support Policy
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Support requests are processed on business days within 24 to 48 hours in the order they were received.
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We suggest that while our team reviews your support request, please read the documentation included in the zip file from ThemeForest and Codecanyon.
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Support is provided only for errors or bugs in our product.
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No support is provided for third-party customizations; we are responsible only for our product and custom work.
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Customization, modification, or custom work support is not included post-purchase; 6 months of support covers product errors/bugs.
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For dedicated support, users can hire our services separately via the email or Telegram provided.
Note: Our complimentary support does not include installation and customization requests.